CRM Chat

CRM Chat is a specialized customer relationship management and automation platform built natively for Telegram, designed to empower sales teams to leverage the messaging app for business growth. Its core value proposition is transforming Telegram from a simple communication tool into a powerful sales engine, enabling companies to find, manage, and convert leads directly within the platform where many prospects are already active. It centralizes outreach, deal tracking, and team collaboration specifically for the Telegram ecosystem.

Key features: The platform allows users to scrape and find potential leads from public Telegram groups and channels based on keywords and criteria. It provides a full-fledged CRM to track deals, assign leads to team members, and monitor sales pipelines. Automation capabilities include sending personalized bulk messages, scheduling follow-ups, and running multi-account outreach campaigns to avoid spam limits. It also offers team collaboration tools, performance analytics, and integration with webhooks for triggering actions.

What sets CRM Chat apart is its deep, native integration with Telegram's API, allowing for more stable and feature-rich automation compared to generic bots or external tools. It is specifically engineered for the nuances of Telegram's platform, handling anti-spam measures and providing a unified inbox for team communication. Technically, it operates via a cloud dashboard and dedicated automation accounts, offering robust security and scalability for handling large volumes of messages and leads.

Ideal for sales and marketing teams in fast-moving, digitally native industries that rely on direct outreach. Specific use cases include Web3 and cryptocurrency projects engaging with communities, iGaming and affiliate marketers running promotions, tech startups conducting cold outreach, and lead generation agencies managing multiple clients. It is trusted by over 500 companies in these sectors for its focused utility.

The service operates on a freemium model, providing a free tier with basic functionality to get started, which is suitable for individual users or very small teams. For professional and business use with higher volume needs, paid plans offer increased limits on leads, messages, and team seats, along with advanced automation and support.