Guru

Guru is an AI-powered enterprise knowledge management platform founded in 2015, designed to solve the critical problem of information silos and outdated company knowledge. Its core value lies in delivering verified, up-to-date information directly to employees within their workflow, thereby reducing time spent searching and increasing productivity by ensuring everyone has access to a single source of truth. The platform acts as a dynamic, intelligent layer over a company's existing tools, making collective knowledge actionable and reliable.

Key features include an AI-powered search engine that queries multiple sources like Google Drive, Slack, and Salesforce in real-time, a wiki builder for creating and maintaining structured documentation, and browser extensions that surface relevant knowledge directly in tools like Gmail and Microsoft Teams. It also offers verification workflows to assign content owners and set review schedules, ensuring information remains current, and provides detailed analytics on knowledge usage and gaps to help teams understand what information is needed most.

What makes Guru unique is its focus on 'knowledge in the flow of work,' using AI to proactively suggest cards—bite-sized pieces of verified information—based on user context, rather than requiring manual searches. Technically, it integrates deeply with over 100 workplace applications via APIs and browser extensions, creating a seamless experience. The platform is cloud-based and accessible via web and mobile apps, emphasizing security with enterprise-grade features like SSO, SCIM, and granular permissions to control access.

Ideal for medium to large enterprises, customer support teams needing instant access to product information and troubleshooting guides, and sales organizations requiring up-to-date pricing and competitive intelligence. Specific use cases include onboarding new employees by providing a curated knowledge base, enabling support agents to resolve customer queries faster with verified answers, and helping product teams keep documentation synchronized with rapid release cycles, ensuring all departments operate from the same accurate information.