Kolank

Kolank is an AI-powered freight broker software designed to automate and streamline the complex logistics operations of trucking brokers, carriers, and dispatchers. Its core value proposition lies in replacing the need for costly offshore or manual teams with intelligent, 24/7 automation, thereby increasing operational efficiency, reducing errors, and improving customer service through constant, reliable updates.

Key features: The platform automates load tracking by providing real-time GPS visibility and predictive ETAs for shipments. It handles carrier communication through automated check-calls, document requests, and status updates via preferred channels like email or SMS. Dispatch management is enhanced with AI that suggests optimal carrier matches based on history, location, and capacity. Furthermore, it automates customer updates by sending proactive notifications on load status, delays, or completions, keeping shippers informed without manual intervention.

What sets Kolank apart is its deep focus on AI as a direct replacement for human tasks, not just an assistant. Unlike basic TMS platforms, it learns from historical data to improve carrier matching and predict potential issues like delays. Technically, it integrates with common industry tools such as load boards, ELD systems, and accounting software, creating a centralized hub. Its automation engine is built to handle the nuanced, conversation-driven nature of freight brokerage, making interactions feel natural to carriers and shippers alike.

Ideal for small to mid-sized trucking brokers and dispatch services looking to scale operations without proportionally increasing overhead from back-office staff. Specific use cases include brokers managing high volumes of spot market loads, carriers needing to streamline their booked freight operations, and logistics companies aiming to provide superior, transparent service to their shipper clients by eliminating communication gaps.

Pricing follows a freemium model, offering a free tier with basic automation and a limited number of loads, while paid plans start at approximately $99 per month per user for advanced features, unlimited automation, and full integration capabilities, scaling with the volume of shipments managed.